Welcome to Chimney Sweep The Colony’s Privacy Policy page. Your privacy is of utmost importance to us. This policy outlines the types of information we collect, how it’s used, and the measures we take to ensure your data is protected. If you have any questions regarding our Privacy Policy, please contact us at privacy@chimneysweepthecolony.com.
Personal Information Collection
At Chimney Sweep The Colony, we collect personal information when you visit our website, chimneysweepthecolony.com. The information collected may include your name, contact details, address, and any other information you provide when using our services or contacting us. We may also gather data regarding your usage of our website to help us improve our services and user experience.
Information Usage
The personal information collected is primarily used to provide you with the requested services. This includes scheduling chimney inspections, cleanings, and any related services we offer. Additionally, we may use your data to communicate with you, respond to inquiries, and enhance our website and service offerings based on user feedback and usage patterns.
Data Disclosure
We do not sell, trade, or rent your personal identification information to others. However, we may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys.
Data Safety Measures
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.
Third-Party Website Connections
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Individual User Rights
At Chimney Sweep The Colony, we respect your rights to your personal data. You have the right to access, correct, delete, or restrict processing of any personal information we may have about you. You also have the right to receive a copy of your personal data in a structured, machine-readable format and to transmit that data to another controller. To exercise any of these rights, please contact us using the information provided in the “Reach Out to Us” section.
Opting-out and Consent
You have the option to opt-out of receiving marketing communications from us and may withdraw your consent at any time by contacting us. To opt-out of our data collection practices, please send a request to the contact email provided. We will process your request in a timely manner and provide confirmation once your opt-out is effective.
Children’s Privacy
Chimney Sweep The Colony does not knowingly collect or solicit any information from anyone under the age of 13. Our services are not directed at children, and we take children’s privacy very seriously. If we learn that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information from our servers.
Changes to the Policy
We reserve the right to update our Privacy Policy at any time. Changes to our policy will be communicated through our website, and we encourage you to review the policy periodically. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by it.
Reach Out to Us
If you have any questions, concerns, or comments about our Privacy Policy, you may contact us using the information below:
- Email: privacy@chimneysweepthecolony.com
- Website Contact Form: chimneysweepthecolony.com/contact
Effective Starting Date
This Privacy Policy is effective as of January 24, 2025.